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Terms & Conditions

Copywriting Project Terms

Terms of the agreement are 50% in advance, payable immediately, and 50% upon delivery of first draft within 15 days of receipt unless other payment terms have been selected from the secure shopping cart or agreed upon in writing by both the client and Julia Zaslow.

Once the deposit is paid, you’ll receive a questionnaire to get more project info including a request for any hard copies or electronic files you want to provide for support/research (included in the questionnaire). After the completed questionnaire and research materials are received, I’ll notify you of receipt, review the materials and get back to you with questions (if any) within one week. After that you can expect a draft within four weeks unless notified otherwise.

 

Exploratory Consultation or Individual Coaching & Consulting Terms

Julia Zaslow fully discloses that results are dependent upon the individual. Client skill sets and in relationship to consulting packages or any experts brought in by Julia Zaslow, results cannot be absolutely guaranteed. Client understands that Client is responsible for creating your own positive results. Client is responsible for carefully weighing advice and tactics shared and ultimately decides what specific advice and counsel will be followed and employed, and Julia Zaslow will have no liability to Client or anyone else for any adverse consequence for any of the advice or omissions undertaken in good faith for the Client’s benefit.

Cancellation of scheduled telephone calls require 24 hours notice or the standard hourly fee of $150 will be charged. For Exploratory Consultation the same terms apply at the consultation rate of $75.

 

Rush Jobs for Copywriting Terms

Rush jobs requesting a turn around time of less than two weeks are billed at 50% more and rush jobs needed with one week or less turn around time are billed at 100% more. Rush jobs must be approved based on current workload. Rush jobs requiring less than one week turn around time are billed at 100% more and are also subject to approval.

Revisions must be assigned within 15 days of receipt of copy, unless otherwise arranged. (If revision is based on a change in the assignment made after the copy has been submitted, revisions will be made at an hourly rate of $150). Final proofreading and formatting is the responsibility of the client.

Finance charges of 1.5% per month will be assessed on all accounts over 30 days. All past due and unpaid balances are subject to collection. In the event of collection, you will be liable for costs of collection including attorney’s fees, court costs, and collection agency fees.

 

Returned (NSF) Checks

We charge a $35.00 processing fee for returned (NSF) checks. Customers that issue an NSF check will be required to submit future payments with a certified check or money order.

 

Credit Card Chargebacks

A $35.00 processing fee will be assessed for each credit card chargeback received by us.
 Purchasing a copywriting, consulting or copyediting package online constitutes a signed and binding contract as outlined. Deposits are non-refundable.

Returns Policy

Services
Services rendered including consulting and copywriting are generally not refundable. All copywriting projects require a non-refundable deposit to begin and the balance is due once the project is complete or in accordance to secure shopping cart terms and contract. Should a client choose not to complete a project, the deposit is kept for work invested in research, client contact etc. Specific terms are included in contracts on a per client basis.

Products
All products including ebooks and online courses include a 30-day 100% Money Back Guarantee. All we ask is that you please tell us why you are returning the item so that we can improve our products in the future. Contact us through our contact form to request your refund.